Parent Support Hub

We are here to help you

Do you have concerns about your child’s use of substances?

You’re not alone. This free online support service is available 24/7 for anyone worried about the use of substances by a young person in their life.

Call 1 866 381-1511 or


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Get support when you need it the most

The Parent Support Hub gives you immediate, free access to care representatives who are available 24/7 to answer your questions and concerns about your child’s drug use, guiding you to relevant resources and immediate or schedule short term counselling tailored to your needs.

Whether you want to help a young person address their substance use, support their efforts to overcome problematic substance use, or simply need support through a challenging time, this free service can help guide you through the relevant information and resources available, and refer you to a mental health professional for family or individual counselling at no charge.

Care representatives will listen to your concerns, challenges, and problems and propose a course of action along with a list of helpful resources specific to your situation. They will also help you access a counsellor to provide immediate counselling support or schedule short term counselling sessions, together with your child or individually.

The Parent Support Hub is powered by TELUS Health and is a 24/7 free service available for people across Canada.

Please browse through our Privacy Policy for any questions about this service.

Click on any image to download a Parent Support Hub poster for your office, school or health unit.

Parent Support Hub Survey - EN

Parent Support Hub Survey

We rely on your comments and feedback to help us keep this service relevant and impactful for parents and caregivers. Thank you for taking this short survey!

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